Training news

2015 12th August, Sheng Hui Property invites M@T to orginaze the  training course "Service etiquette and professionalism" which is given by Wang Yabo, for the front-line service stuff.

SHENGHUI PROPERTY

SHENGHUI PROPERTY was founded in 2008, membership of Guanwu Real Estate Group. The registered capital of SHENGHUI PROPERTY is 30.01 million yuan, and the manage service area of SHENGHUI PROPERTY is nearly 500 million square meters. SHENGHUI PROPERTY own the Level 2 Property Management Qualification which is certify by National Ministry of Construction. SHENGHUI PROPERT is also a modern and professional company with independent legal qualification, and its staff are young, highly educated, high qualified that keeping pace with the times.

Curriculum Background

Modern enterprise encounter variable problems that cause by etiquette missed, such as criticism from public voice as well as mess media, communication barriers with customers, transaction failure and so on.

The competition of modern enterprises is not only the competition of products or hardware, but also the competition of image and service. Standardizing etiquette behavior can enhance personal qualities, enterprise overall image and service quality as well as to help establish competitive corporate culture.

Teaching Scene

The training is based on the knowledge of service etiquette, and the content of the course is related to the etiquette, communication skills, service practice and connotation analysis. Mr. Wang's course is rich in case study, and his speech is elegant, vivid and easy to understand. This training combines aesthetics and psychology, share the essence of the topic, explain the details of the etiquette, combine daily work with practice, so as to let the students deeply understand the use of etiquette, and improve students' psychological quality and professional quality.

During the course, students listen carefully and participate in the interaction actively. Students are even more active after class, they exchange experience with Mr. Wang  and they admit that they are benefited a lot from the course.